Please remember if you as a customer do it, it will motivate us to assist a lot of other customers and churn out more solutions for their benefit. If this helps, please mark my post as an accepted solution so that it benefits several others and please g ive the same post a Kudos for my efforts to help. Trust me I've done all I can to assist you here by keeping your best interest in mind. I also asked a question if there is any slot that needs to be worked to remove the cover to replace the batteries. Y ou've done great here and it has been an absolute privilege to share this platform with you. If you noticed I gave both links for you to check. Some HP mouse products have been designed to replace the batteries from the top while others are designed to replace them at the bottom. Based on the previous post I gave the relevant steps to replace the batteries. I am happy for you that the issue has been resolved. If this helps, please mark this as “ Accepted Solution ” as it will help several others with the same issue to get it resolved without hassles.
To simply say thanks, please click the " Thumbs Up " button to give me a Kudos to appreciate my efforts to help. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. Please perform all these steps patiently as it is critical to resolving the issue. Please refer to below document for images and more info. Please note that when you remove the cover there is another small plastic piece that holds the two AA batteries down you'll need to remove that as well to get the batteries out. You replace the batteries through the top of the mouse, not the bottom as with most others. Also, please check this quick start guide and images to change the battery from this link: look at images 3,4,5 a,b for more information.Link 3: is a YouTube link: for HP mouse battery replacement.It will give you information on how to remove the battery also.
Link 2: is an HP troubleshooting link to troubleshoot a wireless keyboard and mouse.
Please do not click on any ad, image, download, popup or link or anywhere else as these are third party links meant only for viewing information and following instructions. Did you check the mouse for any kind of slot that needs to be worked to remove the battery cover?įor now please try these links and check if this helps.Kudos to you for that.įor better clarity and to assist you better I would require more information regarding this: Superb description and spectacular troubleshooting and commendable diagnosis of the issue before posting. I read the post regarding assistance with changing batteries on your HP mouse. Thank you for posting your query in the HP community.
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