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Click OK once the firmware downgrade is complete. Find and select your printer and then click Update.

Click 'Next' to continue An update notification will pop up on your screen, showing the list of the existing versions of your HP printer firmware. Agree to the terms and click on 'Next' button to continue. Find and download the right version for your operating system (MacOs or Windows) Click on the 'Next' button to start the installation. Click 'OK' and then 'Exit' button to save your new settings Input your printer 'Downgrade to Firmware version' as your keyword. Select 'Never' from the drop down menu on the 'Interval to Check' column to turn off or disable the auto firmware update. Click on the 'Auto update settings' link.

Select your printer model from the list, if necessary.